Training & Development

Training Courses

Tailored to meet your specific needs or via our off-the-shelf suite of training programmes, Xecutive Search HR can support development programmes for Executives, Managers and other key employees.

We have a range of concise and highly practical training programmes, which include key management skills such as:

Recruitment Basics (one day); aims of the course are to:

Understand a structured recruitment process
Have an awareness of the legal pitfalls in recruiting
Be able to write a basic job profile and person specification
Understand the skills needed to conduct an interview professionally

Employment Law for Managers (one day) - Includes case study work; aims of the course are to:

To give a basic understanding of employment law
Give an understanding of the consequences of getting things wrong
Provide tips on how to deal with people within the law
Know when & where to ask for help

Running Disciplinary, Grievance and Appeal Hearings (one day - basic understanding of employment law essential) - Includes case study work; aims of the course are to:

Give a basic understanding of the essential legal requirements surrounding disciplinary hearings
To understand the process of actually running a disciplinary hearing
To show how to deal with appeals & grievances

Presentation Skills (one day); aims of the course are to:

Describe steps involved in a professional presentation
Formulate a strategy
Prepare tactics & produce visual aids & notes
Deliver a 10 minute presentation on video

Professional Selling Skills (one day); aims of the course are to:

Understand the principles of face to face selling
Understand and be able to use the basic steps of a sale
Understand how to close a sale

Customer Care Principles (one day); aims of the course are to:

Understand the principles of customer care and why it is important
Be able to provide better customer care face to face
Be able to provide better customer care on the telephone
Learn techniques for dealing with difficult customers

All our courses can be tailored to your specific requirements; for more information please contact Jerry Hayter, who specialises in this area.